Ways we can help

Expert help for solo entrepreneurs

When you're ready to relinquish control

Sort out the nitty-gritty of online workshops/webinars/courses for e.g. creating visuals, preparing forms, setting up invitation and reminder emails
Research competitors, hashtags, keywords, blogs ideas and newsletter content
Format and send out newsletters, source images, upload blogs, schedule social media posts
Ensure your information is up to date on your website, your social media accounts and any business directories you are listed on
Set up social media accounts, or platforms like Eventbrite or Kofi
Set up email marketing software like Mailchimp or Mailerlite
Help you put together your content calendar
Help set up processes and systems for your marketing and content

Outsource Your Marketing Activities

Outsource your Business Operations

Organise your business for efficiency by creating standard operating procedures, organising your contacts, creating systems for key areas of your business
Research to ensure you get the best value – suppliers, software, CRMS
Plan and schedule your appointments and meetings
Manage your communication – so you don’t miss those important emails, and opportunities

Helping Not-For-Profits

Getting you organised so you can focus on delivering your charitable objectives, and track your outcomes to get more funding.

Assisting Your Communication

Formatting and sending out newsletters, uploading blogs, updating website content, organising meetings.

Creating reports

Creating a system to capture soft and hard outcomes, creating reports for funders to demonstrate impact.

Helping you be more organised

Setting up your document storage solution like Google Workspace, managing your CRM, writing up standard operating procedures

Assisting you with Good Governance

Taking minutes in board meetings, organising policies and procedures

Pricing

£40/per hour

Pay as you use
Billed after end month
Itemised billing

£35/per hour

Min. 5 hours a month
Hours blocked off in advance
Itemised billing

Frequently asked questions

Is there a minimum number of hours I must take?

There is no minimum hours under the ad hoc pricing. There is a minimum of 5 hours under the retainer pricing.

How will I be billed?

For Ad Hoc work, you are billed based on hours of work done, and it is calculated in 1 minute intervals. For example, if you require 45 minutes of work, you will be charged (£hourly rate/60) x 45.

For Retainer work, you are billed based on agreed hours in advance as the hours are blocked off for your work and we are required to carry out work based on the agreed hours. For example, if you purchased a retainer of 8 hours per month, we are obligated to deliver 8 hours work.

If it is ad hoc work, we can turn down your request to deliver work when we are busy as the work is billed after it is carried out.

Is your business regulated?

There is no regulation for Virtual Assistants. However, our team has professional indemnity insurance cover. We also have a registration with the Information Commissioner’s Office for data protection purposes. We are a community member of the Society of Virtual Assistants whose aim is to promote best practices in the Virtual Assistants in the UK. Lilian is trained in best business practices by the VA Training Academy run by award winning trainer, Amanda Johnson.

Do you have a contract?

Yes , we do. You can view our sample terms of business here.